Artificial intelligence

Microsoft 365 Copilot Chat: a big leap in AI-powered productivity tools

January 20, 2025 - 2 minutes reading time
Article by Marcel Alberts

On January 15, 2025, Microsoft announced that Microsoft Copilot Enterprise would be replaced by Microsoft 365 Copilot Chat. This chat functionality promises to transform the way we work and communicate by leveraging advanced AI technologies.

What is Microsoft 365 Copilot Chat?

Microsoft 365 Copilot Chat, formerly known as Microsoft Copilot Enterprise (for Entra users), offers a secure AI chat experience powered by GPT-4. This chat tool is designed to help users find answers, analyze data, and gain new insights through chat and agents. A key advantage of Microsoft 365 Copilot Chat is that no Microsoft 365 Copilot license is required, making it accessible to a broad group of users.

Key features of Microsoft 365 Copilot Chat

  1. Secure AI chat: Microsoft 365 Copilot Chat provides a secure chat experience anchored on the web and powered by GPT-4.
  2. Accessible agents: Users can directly engage agents within the chat, ensuring efficient and effective workflows.
  3. Enterprise data protection: Microsoft 365 Copilot Chat offers robust data protection, critical for organizations handling sensitive information.

Privacy and protection

One of the most important considerations when using AI tools is privacy. Microsoft has implemented extensive measures to ensure that Microsoft 365 Copilot Chat meets the highest standards in data protection. These measures include authentication, authorization, and GDPR (General Data Protection Regulation) compliance.

Differences between Microsoft 365 Copilot Chat and Microsoft 365 Copilot

  1. Accessibility: Microsoft 365 Copilot Chat does not require an additional Microsoft 365 Copilot license, while Microsoft 365 Copilot does.
  2. Integration: Microsoft 365 Copilot is integrated into multiple Microsoft 365 apps (such as Microsoft Teams, OneDrive, and SharePoint), whereas Microsoft 365 Copilot Chat is a standalone tool.
  3. Features: Microsoft 365 Copilot offers additional management and analytics capabilities not available in Microsoft 365 Copilot Chat.

Access to Microsoft 365 Copilot Chat

Users can access Microsoft 365 Copilot Chat through various platforms, including the web, the Microsoft 365 Copilot app, Teams, and Outlook. This makes it a versatile tool that integrates seamlessly into existing workflows.

The introduction of Microsoft 365 Copilot Chat marks a significant step forward in the evolution of AI-powered productivity tools. With its advanced features and strong focus on privacy and data protection, it is a valuable addition to any modern professional’s toolkit.

Thoughtful adoption is essential

With several Copilot variants now available, users may find it challenging to determine which AI functionality is included in which Copilot version. Additionally, the importance of proper prompting is often underestimated. A carefully planned adoption strategy is crucial to avoid risks such as unsafe handling of corporate data when using AI tools.

Teams with Policy

If your organization plans to use Microsoft 365 Copilot, it’s wise to review the setup of your Microsoft Teams environment. Centric can assist with Teams with Policy, a service where we work with your organization to create a secure and well-structured Microsoft Teams environment.

Microsoft 365 Up-to-Dates

Want to stay informed about changes within the Microsoft 365 productivity platform? Centric offers the Microsoft 365 Up-to-Dates service. As part of this service, a Centric Microsoft 365 consultant provides your IT department and core Microsoft 365 users with a bi-monthly update on what’s new and what to keep in mind as an organization.

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